The Fine Print

Policies & Legal

Everything you need to know before ordering. Questions? Email zeebeautyco@outlook.com.

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Shipping Policy

How and when your handmade order is processed and dispatched.

Processing Times

  • Processing begins after sizing kit results are submitted and confirmed.
  • All sets are handmade; processing times may vary.

Shipping

  • All orders are shipped via Australia Post.
  • Tracking information is provided once dispatched.

Delays & Lost Parcels

  • Delivery delays are outside my control once shipped.
  • Refunds are not offered for delayed parcels.
  • If a parcel is declared lost by Australia Post, I will assist with the investigation.
  • Replacement sets follow Australia Post's official outcome.

Gift Cards

  • Digital gift cards are delivered via email.